FAQ


How to register to order online?

Click on "sign in" on the screen and follow the simple steps to complete your profile

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Do I have to order order every day?

No, there is no minimum of meals to order.

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What are my payments options?

We use Paypal for all our on-line transactions. You have 2 different payment options: 

By credit card (without a Paypal account)

OR

Interac by opening a Paypal account. 

Please follow the link below should you wish to open a free Paypal account:

https://www.paypal.com/welcome/signup/#/email_password

 

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When should I place my order?

You will receive an email every month indicating the deadline for ordering your meal.

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Can I pay for several months at a time?

You can order and pay for all the menus that are available on our site.

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How to print my monthly menu?

Once you complete your order, simply click on the print my order button.

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Meals and menus are approved by a nutritionist?

All our meals are approved by our nutritionist.  In addition, we adhere to the nutrional food policy issued by the Ministry of Education and that of the School Board.

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What is included in a meal?

All meals contain the daily serving of protein, vegetables and carbohydrates.  The meal is served with an entree, dessert and beverage of your choice.

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Can I cancel an order/meal?

For the cancellations, you can cancel a meal within 48 hours notice due to a school activity.   OR For a cancellation due to an absence or illness you must contact us by telephone before 7:00 Am at 514-490-1235

A credit will be given directly in your account for any cancellation in respect with the conditions above.

 

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My child is sick, can I cancel my order?

Yes, you can cancel your order the same morning by phone only at 514-490-1235 before 7:00 am.  We will not accept cancellations by email or on the voice mail box. Thank you.

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